Zane Reddix

athenahealth

Lead UX Designer

-Redesigned the provider-facing Quality experience to increase visibility and actionability for value-based contracts, translating complex quality concepts into clear workflows and actionable next steps.
Led cross-zone collaboration with Services and Tasks to define a consistent "actionability" model for clinical recommendations, aligning on behavioral implications (e.g., where actions live, persistence, workflow impacts).
Developed foundational UX architecture spanning configuration, rule-authoring, and point-of-care overrides to support a more cohesive end-to-end care delivery experience.
Integrated AI into a taxonomy product supporting Clinical Informatics, implementing an AI-assisted workflow that enables self-service curation of evidence-based quality measures and clinical recommendations and laying groundwork for future ACO self-service.

Humana

Senior Product Designer

Led research and design for provider data validation, quality audits, and MRA suspect tracking workflows—transforming insights into scalable designs that cut manual validation by over 25%
Established scalable research and design engagement models across 6 engineering teams, formalizing UX’s role in delivery
Advocated user-centered design across cross-functional teams, ensuring effective and accessible solutions for Medicare risk adjustment, coding review, and reporting

Zreddix Design

Co-Founder

Closely partnering cross-functional teams at Wonder compass and Arrival parking, translating ideas into digital solutions on web and mobile platforms, and designing experiences that are guided by data and centered on the user.
Led end-to-end project execution for Ingredify and EveryART, realizing business vision and enhancing overall satisfaction

Code for Boston

UX Designer

Collaborated with cross-functional teams on civic tech projects such as Home Energy Analysis Tool and Urban League Heat Pump Accelerator, guiding new members of the design team, aligning creative outputs with the objectives of clients, and intensely collaborating with developers and engineers.

IA, Interior Architects

Designer

Optimized UX design for IA’s workplace resource platform, Harbor@work, resulting in a 200% increase in daily active users
Oversaw workplace strategy, research, work flow design and managed quality for Simplisafe, Linksquares, and FM Global, Markforged, Amazon, Federal Realty, and Wellington Management

Cooper Carry

Designer II

Generating aesthetic frameworks, models for web and mobile apps, cooperating with the creative team, interested parties, product chiefs and coders in a flexible setting.

Standard Architects

Junior Architect

Conducted research and developed interior visitor flow and amphitheater design for "Little Island" in New York City

2x4

Freelance Designer

Led design processes in collaboration with engineers and artists for projects with Samsung and P&G
Provided user research, experiential design, and documentation for Google, Hyundai, Target, and New Museum

Master's Degree in Adaptive Design

Rhode Island School of Design, RI

Bachelor of Architecture Degree

Central Academy of Fine Arts, Beijing

Certification in User Experience (UX) Design

Google Career Certificate